Best Free NPS Software

SurveyMonkey is an online survey tool that enables users to create, send, and analyze surveys. It's designed for ease of use, allowing users to quickly create surveys with a variety of question types, including multiple choice, rating scales, and open-ended responses. SurveyMonkey offers templates and question banks to simplify survey creation. The platform also supports custom branding, enabling ... Read more about SurveyMonkey

Trustpilot is a renowned customer review management tool that empowers businesses to build trust and transparency with their customers. Central to its functionality is the collection and display of genuine customer reviews, providing valuable insights and boosting credibility. Trustpilot excels in showcasing these reviews on company websites and social media platforms, enhancing brand reputation. ... Read more about Trustpilot

SurveyMonkey Enterprise is a widely recognized survey software tailored for large organizations seeking to collect and analyze data at scale. It distinguishes itself with its robust set of features that cater to a variety of survey needs, from customer feedback to employee engagement. The platform's strength lies in its intuitive design, allowing users to create professional surveys effortlessly, ... Read more about SurveyMonkey Enterprise

Typeform is an interactive form-building tool that specializes in creating engaging and user-friendly forms, surveys, and quizzes. It stands out for its intuitive interface, allowing users to create forms that feel like a conversation. This approach helps in getting higher response rates. Typeform offers a variety of question types, from simple multiple-choice to complex logic jumps, making it ver... Read more about Typeform

Jotform is a versatile online form builder designed for creating and managing forms for various purposes, including registrations, surveys, and order forms. It stands out for its user-friendly drag-and-drop interface, making form creation accessible to everyone. Jotform offers a wide range of customizable templates, allowing users to quickly start with a design that suits their needs. It supports ... Read more about Jotform

XM for Customer Experience is a comprehensive Customer Experience Software designed to help businesses collect and analyze customer feedback to improve their products and services. The platform offers tools for gathering feedback through surveys, reviews, and direct interactions, providing businesses with actionable insights into customer preferences and satisfaction. XM for Customer Experience fe... Read more about XM for Customer Experience

Zoho Survey is a versatile online survey creation tool designed to cater to various data collection needs. It offers a rich library of customizable templates and an intuitive drag-and-drop interface, making survey design both easy and efficient. Users can craft surveys with a wide range of question types, including multiple-choice, matrix, and slider options. Zoho Survey's standout feature is its ... Read more about Zoho Survey

Freshsurvey is an NPS (Net Promoter Score) software that enables businesses to measure customer loyalty and satisfaction through quick, effective surveys. The platform automates NPS survey distribution via email, SMS, or in-app messaging, making it easy for companies to collect feedback. Freshsurvey’s analytics tools categorize responses, calculate NPS scores, and track changes in customer senti... Read more about Freshsurvey

Sitejabber is a robust online review management software developed to build and protect the reputation of businesses. Its core strength lies in its ability to collect and showcase customer reviews, which enhances credibility and attracts new customers. Sitejabber differentiates itself with features like review widgets and badges for websites, boosting consumer confidence directly at the point of s... Read more about Sitejabber

Alchemer Survey, formerly known as SurveyGizmo, is a versatile and user-friendly tool for creating surveys and collecting data. This software stands out for its ability to tailor surveys to fit any need, whether for customer feedback, market research, or employee engagement. Alchemer Survey offers a range of question types, from multiple-choice to open-ended responses, making it easy to gather div... Read more about Alchemer

Medallia Experience Cloud is an advanced survey software designed to gather, analyze, and act on customer feedback efficiently. This platform provides tools for creating custom surveys, enabling organizations to capture valuable insights from their target audience. Users can distribute surveys across various channels, monitor response rates, and analyze data through robust reporting features. Meda... Read more about Medallia Experience Cloud

Verint Experience Management is a comprehensive survey software designed to help organizations gather feedback, analyze customer sentiment, and improve customer experiences. The platform provides tools for creating and distributing surveys, collecting responses, and generating reports on customer insights. Verint Experience Management’s user-friendly interface allows organizations to customize s... Read more about Verint Experience Management

GetFeedback is an online survey tool primarily focused on customer experience and feedback. It allows businesses to create and send surveys that are visually appealing and mobile-responsive. This tool offers various question types, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) surveys. GetFeedback integrates seamlessly with Salesforce, enabling u... Read more about GetFeedback

Questback is a versatile customer experience software focused on helping businesses understand and improve customer satisfaction. With robust survey tools, Questback enables companies to gather feedback across multiple touchpoints, analyze trends, and make informed decisions to enhance customer loyalty. The platform offers customizable templates, real-time analytics, and automated reporting, allow... Read more about Questback

InMoment is a sophisticated customer experience software that helps businesses understand and improve how they interact with their customers. Equipped with powerful analytics and feedback tools, InMoment enables companies to gather real-time insights into customer satisfaction, behavior, and preferences. The platform supports multiple feedback channels, including surveys, social media, and in-app ... Read more about InMoment

Qwary is a cutting-edge survey and feedback management software designed to revolutionize the way organizations collect and analyze data. It stands out for its exceptional ease of use, enabling users with varying levels of technical expertise to craft engaging surveys quickly. The platform supports various question formats, including open-ended, multiple-choice, and scale-based questions, making i... Read more about Qwary

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a simple setup, enabling quick deployment of tailored surveys. Key features include real-time feedback collection, which allo... Read more about Delighted

Skeepers Feedback Management is a customer satisfaction software designed to help businesses collect, analyze, and act on customer feedback to improve the overall customer experience. The platform allows businesses to create custom surveys and feedback forms that can be sent to customers through multiple channels, including email, SMS, and mobile apps. With its powerful analytics tools, Skeepers e... Read more about Skeepers Feedback Management

forms.app is a fantastic online form builder that simplifies data collection and management. Its standout feature is its customization options, allowing you to create forms tailored to your specific needs with ease. Whether you're designing contact forms, surveys, or registration forms, forms.app provides a range of templates and form-building tools to streamline the process. The software offers r... Read more about forms.app

SurveySparrow is an online survey tool that facilitates engaging and conversational surveys. It offers a dual interface, allowing users to create both chat-like and form-like surveys, enhancing respondent experience. The platform is known for its ease of use, with drag-and-drop functionalities making survey creation simple. It features a variety of question types and customizable templates, cateri... Read more about SurveySparrow

Survicate is a user-friendly online survey tool designed for gathering customer feedback and insights. It offers a variety of survey types, including website, email, and mobile surveys, which are easy to create and customize. Key features include a range of question types, like multiple-choice and Likert scales, and the ability to add logic to surveys for more relevant questioning. Survicate allow... Read more about Survicate

Drag'n Survey is an easy-to-use survey software that enables businesses and organizations to create custom surveys quickly and efficiently. The platform offers a drag-and-drop interface, allowing users to build surveys without any coding knowledge. Drag'n Survey provides a variety of question types, such as multiple-choice, rating scales, and open-ended questions, ensuring that users can gather de... Read more about Drag'n Survey

SurveyLegend is an online survey tool that simplifies creating, distributing, and analyzing surveys. It offers a drag-and-drop interface for easy survey design, allowing users to include various types of questions and multimedia elements. The platform supports mobile-responsive surveys, ensuring they look great on any device. Real-time analytics are a key feature, providing instant insights into s... Read more about SurveyLegend

Customer Thermometer is a feedback collection tool that allows businesses to gauge customer satisfaction quickly and easily. It offers one-click email surveys, enabling customers to respond effortlessly. This tool integrates with various email and helpdesk platforms for streamlined operations. Key features include real-time reporting, alerting businesses instantly when feedback is received. Custom... Read more about Customer Thermometer

CheckMarket is a comprehensive survey tool designed for businesses and researchers seeking to gather and analyze data efficiently. Known for its user-friendly interface, the software allows easy creation of surveys, even for those with limited technical skills. It offers a wide range of customizable templates suitable for various types of surveys, including customer satisfaction, employee feedback... Read more about CheckMarket