Best Call Accounting Software

You cannot disagree that all businesses are driven digitally, and different and unique software has become important in their operations. In this scenario, you should be well-versed in Call Accounting Software. This software is basically a telecommunications software application that helps capture, record, and fetch important call details. The software can keep a proper record of all the information related to the calls that are made globally. Earlier, the important call records of an organization were normally maintained in files and were mostly paper-based, and it used to be extremely inconvenient. With the introduction of this software, things have become both easy and sorted. The call accounting systems benefit organizations in numerous ways. It helps in boosting the productivity of the employees, as it aids in improving their communication skills. An added advantage is that it helps lower operational costs, thereby increasing revenues. SoftwareWorld has brought together a list of the best call accounting software that you can consider.

84 Software

Top 10 Call Accounting Software

Call Accounting Mate

Call Accounting Mate

$375 Per user

CDR Call Reporting for Cisco

CDR Call Reporting for Cisco

perfeature

CloudTalk

CloudTalk

$25 Per month

CommView

CommView

Contact Vendor

FreshBooks

FreshBooks

   (4.4)

$5.7 Per month

Infortel Select

Infortel Select

Contact Vendor

NUACOM

NUACOM

$9.99 Per user

PhoneBurner

PhoneBurner

$140 Per month

Tenfold

Tenfold

Contact Vendor

Xero

Xero

$7.25 Per month

List of Best Call Accounting Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Inbound Reporting

CRM

Call Tracking

Interaction Tracking

Call Volume

Call Recording

Voice Mail

Call Center Management

Unattended Call Management

Activity Dashboard

Caller ID

Call Transfer

Outbound Reporting

Activity Tracking

User Management

Call Duration

Automatic Call Distribution

Call Monitoring

Call Routing

Performance Management

Contact Management

IVR/Voice Recognition

Auto-Dialer

Call List Management

Call Scripting

Callback Scheduling

Call Logging

Usage Tracking/Analytics

Cost Analysis

Billing & Invoicing

Company Size

Self Employed

Small Business

Medium Business

Enterprise

Sage Intacct

Cloud Accounting and Financial Management Software

   3.3

 (1 Reviews)

Sage Intacct is a tremendous cloud-hosted financial management solution that any startup or big company can use to fulfill its accounting and financial-related requirements. Businesses can easily automate fundamental financial operations utilizing Sage Intacct's excellent automation features. It dramatically reduces the close time and increases the team's productivity by 40% or higher. Sage Intacc... Read more about Sage Intacct

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

Amazon Connect

Cloud Contact Center And Customer Service Software

Amazon Connect is a cloud-based contact center solution developed by Amazon Web Services (AWS). It offers a range of features to manage customer interactions effectively. The service includes an intuitive interface for easy setup and operation. Key features include interactive voice response (IVR) for automated call handling and intelligent routing to direct calls to the right agent. Amazon Connec... Read more about Amazon Connect

Free Trial

Available

Pricing Type

$1.08 Per hour

Location

United States

Advanced PBX Data Logger is a call accounting software that helps organizations monitor phone usage, track call data, and analyze communication costs. The platform provides tools for logging call details, generating reports, and identifying usage patterns, supporting efficient call management. Advanced PBX Data Logger’s analytics offer insights into call volumes, peak hours, and cost breakdowns,... Read more about Advanced PBX Data Logger

Free Trial

Available

Pricing Type

$110 Per user

Location

Canada

CloudTalk

Make and receive calls using powerful call center software connected to your favourite business tools.

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from over 70 countries, enhancing global reach. The software integrates smoothly with popular CRM systems, aiding in efficient c... Read more about CloudTalk

Free Trial

14 Days

Pricing Type

$25 Per month

Location

United States

Proteus is a state-of-the-art Call Recording Software designed to help businesses capture, store, and analyze their telephone communications, ensuring enhanced customer service, compliance, and operational efficiency. This comprehensive platform offers a wide range of features, including automatic call recording, secure storage, call playback, keyword search, analytics and reporting, and seamless ... Read more about Proteus

Free Trial

Available

Pricing Type

$1500 Per user

Location

Canada

PhoneBurner

Best Sales Dialer Software To Close More Deals

PhoneBurner is a cloud-based power dialer and sales acceleration platform designed to increase productivity in outbound call centers and among sales teams. Its primary feature is the ability to dial numbers rapidly, reducing the time sales reps spend waiting for calls to connect or dealing with busy signals and voicemails. PhoneBurner also offers functionalities like voicemail drop, email follow-u... Read more about PhoneBurner

Free Trial

Available

Pricing Type

$140 Per month

Location

United States

PhonEX ONE is a call accounting software that provides businesses with in-depth analytics and tracking of their communication expenses. This software helps companies monitor and control phone usage by generating detailed reports on call durations, costs, and patterns. PhonEX ONE supports various telecommunication systems and is scalable for organizations of any size. With its user-friendly interfa... Read more about PhonEX ONE

Free Trial

NA

Pricing Type

$1600 Per user

Location

United States

Tenfold

Build better customer relationships one conversation at a time.

Tenfold is a software-as-a-service (SaaS) solution designed to streamline and enhance customer interactions through its Computer Telephony Integration (CTI) capabilities. It seamlessly connects a company's phone system with its Customer Relationship Management (CRM) platform, enabling a more efficient, data-driven approach to customer service and sales. With Tenfold, businesses can automatically l... Read more about Tenfold

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Ringostat is a powerful call tracking software designed to help businesses monitor and analyze their phone call interactions with customers. The platform provides tools for tracking calls from various marketing channels, including online ads, websites, and social media, giving businesses insights into which channels are driving the most engagement. Ringostat integrates with CRM systems, allowing b... Read more about Ringostat

Free Trial

Available

Pricing Type

$33 Per month

Location

Ukraine

ZIWO is a comprehensive call center software offering businesses a cloudbased solution to manage and enhance customer interactions. Known for its simplicity and ease of use, ZIWO supports inbound and outbound calling, realtime monitoring, and detailed analytics to boost productivity and improve customer service quality. The platform integrates with various CRMs, enabling agents to access customer ... Read more about ZIWO

Free Trial

Available

Pricing Type

$40 Per month

Location

United States

Fonvirtual Call Center is a robust software solution designed to streamline customer service operations for businesses of all sizes. Offering comprehensive tools for managing both inbound and outbound calls, it enables organizations to enhance customer interactions efficiently. Features like automatic call distribution, call monitoring, and performance analytics empower managers to optimize agent ... Read more about Fonvirtual Call Center

Free Trial

NA

Pricing Type

Contact Vendor

Location

Spain

Ytel

Contact Center Software for Sales Teams

Ytel is a versatile communication tool for businesses, blending phone, text, and email in one place. It's easy to use, with a clear interface that simplifies managing customer conversations. The standout feature is its powerful API, which links smoothly with other business software, making workflows smoother. Ytel automates calls and texts, helping businesses reach out to customers efficiently. It... Read more about Ytel

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

eXsight Call Accounting

Simplify UC&C management without losing functionality or visibility.

eXsight Call Accounting is a comprehensive telecommunications management solution designed for businesses seeking to monitor and control their voice communication expenses. This software offers detailed tracking and reporting of all inbound and outbound calls, enabling organizations to analyze call patterns, allocate costs accurately, and identify potential areas for savings. eXsight Call Accounti... Read more about eXsight Call Accounting

Free Trial

NA

Pricing Type

Contact Vendor

Location

Israel

Report is a robust call accounting software designed to enhance telecommunications management for organizations of all sizes. This platform offers comprehensive tools for tracking and analyzing call data, enabling organizations to optimize their communication strategies and reduce costs effectively. With its user-friendly interface, managers can easily access call records, monitor usage patterns, ... Read more about Report

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Shadow CMS is a powerful call accounting software that provides organizations with detailed insights into their telecommunications usage. This platform enables businesses to track call data, analyze trends, and optimize communication costs effectively. With features such as real-time reporting, call recording, and customizable dashboards, Shadow CMS helps companies make informed decisions regardin... Read more about Shadow CMS

Free Trial

NA

Pricing Type

$1000 Per user

Location

Canada

FluentStream is a powerful call center software designed to enhance customer service and streamline communication for businesses. With its intuitive interface, users can manage inbound and outbound calls, track performance metrics, and optimize call handling processes. FluentStream offers features such as call routing, voicemail transcription, and real-time analytics, enabling teams to respond to ... Read more about FluentStream

Free Trial

Available

Pricing Type

$20 Per user

Location

United States

Infortel Select

CDR Reporting Software to Unlock Your Call Data

Infortel Select is a software solution designed to streamline and optimize telecommunications expense management (TEM) for businesses. It enables organizations to gain better control over their telecom expenses by providing comprehensive reporting and analysis tools. With Infortel Select, users can track and manage voice, data, and wireless expenses, identify cost-saving opportunities, and ensure ... Read more about Infortel Select

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

OfficeWatch Call Reporting is a powerful call accounting software designed to monitor and analyze telephone usage within organizations. It helps businesses track call activity, identify cost-saving opportunities, and improve communication efficiency. The software generates detailed reports on call volume, duration, and costs, making it easy for managers to monitor employee productivity and control... Read more about OfficeWatch Call Reporting

Free Trial

NA

Pricing Type

$1295 Per user

Location

United States

PhoneTrack is an innovative telephony software designed to optimize communication systems for businesses. It provides advanced call tracking, routing, and analytics to help organizations manage their customer service operations more efficiently. PhoneTrack enables businesses to monitor incoming and outgoing calls, track customer interactions, and improve call handling times. With features like aut... Read more about PhoneTrack

Free Trial

NA

Pricing Type

$99 Per month

Location

Brazil

eXsight is a versatile telephony software solution that enhances communication capabilities for businesses. This powerful platform offers features for call tracking, reporting, and integration with CRM systems, ensuring that organizations can manage their communication effectively. With its user-friendly interface, eXsight allows users to monitor call performance, manage voicemail, and access anal... Read more about eXsight

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Tapit NOVA is a sophisticated call accounting software designed to help organizations monitor and analyze their telecommunications expenses. This platform offers features such as call tracking, reporting, and cost management, enabling businesses to optimize their phone usage effectively. With Tapit NOVA, users can easily generate reports on call patterns, identify potential savings, and manage bud... Read more about Tapit NOVA

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

PBXDOM is a sophisticated Call Accounting Software designed to streamline and enhance the management of telephony expenses and call tracking for businesses of all sizes. With its intuitive interface, PBXDOM offers a comprehensive platform for monitoring, analyzing, and controlling phone usage, ensuring cost-effective and efficient communication operations. Key features of PBXDOM include detailed c... Read more about PBXDOM

Free Trial

Available

Pricing Type

$19.99 Per month

Location

United States

FCS Gateway is a sophisticated call accounting software designed to enhance communication management within organizations. This powerful platform provides tools for tracking, analyzing, and reporting on call data, enabling businesses to optimize their telecommunication expenses. With its user-friendly interface, FCS Gateway allows administrators to generate detailed reports on call usage, costs, a... Read more about FCS Gateway

Free Trial

NA

Pricing Type

$100 Per user

Location

Singapore

TEM Solution is a telecom expense management software that helps businesses manage and control their telecommunications costs. The platform automates tasks such as invoice processing, contract management, and cost allocation, ensuring accurate tracking of telecom expenses. TEM Solution provides detailed reports and analytics, enabling organizations to identify cost-saving opportunities and optimiz... Read more about TEM solution

Free Trial

NA

Pricing Type

$50000 Per user

Location

United States

VXTracker is a sophisticated call accounting software designed to help businesses manage and analyze their telecommunications effectively. With its intuitive interface, users can track call details, monitor usage patterns, and generate comprehensive reports seamlessly. VXTracker offers robust features for cost analysis, billing, and compliance tracking, ensuring that organizations can optimize the... Read more about VXTracker

Free Trial

Available

Pricing Type

$2500 Per user

Location

United States

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