What is Jira Service Management?

Jira Service Management is a versatile tool designed for IT service management and customer support. It streamlines incident, problem, and change management, enabling teams to respond to and resolve issues efficiently. This platform integrates easily with other Jira products, fostering collaboration among development and operational teams. Key features include a customizable service desk, facilitating easy submission and tracking of service requests. It also provides a knowledge base for self-service solutions, reducing repetitive inquiries. Real-time reporting and analytics are included, offering insights into team performance and service metrics. Additionally, Jira Service Management supports automation rules to handle routine tasks, enhancing productivity. Its user-friendly interface simplifies the process of managing IT services and customer support, aiming to improve overall service quality.

Does Jira Service Management offer a free version?

No, Jira Service Management does not offer a free version.

Does Jira Service Management offer a free trial?

Yes, Jira Service Management offers a free trial.

Are Credit Card details required for the Jira Service Management trial?

No, Credit Card details are not required for the Jira Service Management trial.

What type of support options does Jira Service Management offer?

24x7 Support, Email, Phone, Chat, Knowledge Base

Who uses Jira Service Management?

Small-Business, Midsize-Business, Large-Enterprise-Business

What devices and operating systems does Jira Service Management support?

Web-Based, iPhone, Android, Windows, Linux

Jira Service Management Reviews Apr 2025: Pricing & Features

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Jira Service Management Claim

Jira Service Management Overview

Jira Service Management Screenshot & Video

Contact Details

Support

Training

Licensing & Deployment

Typical Customers

Languages Supported

Industries

Jira Service Management Features

Inventory Management Software

Knowledge Management Software

MSP Software

Business Continuity Software

Complaint Management Software

Customer Service Software

Help Desk Software

ITSM Software

IT Management Software

IT Project Management Software

Issue Tracking Software

Bug Tracking Software

Asset Tracking Software

Change Management Software

CMDB Software

Contract Management Software

Heatmap Software

Incident Management Software

IT Asset Management Software

IT Service Software

Knowledge Base Software

License Management Software

Remote Monitoring and Management Software

Remote Support Software

Service Desk Software

IT Ticketing Systems Software

Jira Service Management Pricing

Pricing Type

Preferred Currency

Free Trial

Free Version

Payment Frequency

Plans & Packages

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Jira Service Management FAQs

What is Jira Service Management?

Does Jira Service Management offer a free version?

Does Jira Service Management offer a free trial?

Are Credit Card details required for the Jira Service Management trial?

What are the pricing plans & packages of Jira Service Management?

What payment frequencies does Jira Service Management offer?

Does Jira Service Management offer an API?

What type of support options does Jira Service Management offer?

What type of training options does Jira Service Management offer?

What different languages does Jira Service Management support?

Who uses the Jira Service Management?

What deployment options does Jira Service Management support?

What devices and operating systems does Jira Service Management support?

Jira Service Management Comparisons