Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly interface facilitates easy navigation, making it accessible to both tech-savvy and non-tech users. The platform enhances internal communication through chat and video conferencing, promoting a seamless workflow. Bitrix24 also empowers businesses to manage clients efficiently, with tools for lead tracking and customer interaction. In essence, Bitrix24 is an all-in-one solution fostering productivity and connectivity within organizations.

Does Bitrix24 offer a free version?

No, Bitrix24 does not offer a free version.

Does Bitrix24 offer a free trial?

Yes, Bitrix24 offers a free trial.

Are Credit Card details required for the Bitrix24 trial?

No, Credit Card details are not required for the Bitrix24 trial.

What type of support options does Bitrix24 offer?

24x7 Support, Email, Chat, Knowledge Base

What different languages does Bitrix24 support?

chinese, english, french, german, indonesian, italian, japanese, malay, polish, portuguese, russian, spanish, thai, turkish, vietnamese

Small-Business, Midsize-Business, Large-Enterprise-Business

What devices and operating systems does Bitrix24 support?

Web-Based, iPhone, Android, Windows, Mac, Linux

Bitrix24 Reviews Apr 2025: Pricing & Features

Business Intelligence Software

Ad hoc Reporting
Strategic Planning
Dashboard
Real Time Analytics
Multiple Data Sources
Data Transformation
Scorecards
Metadata Management
Customizable Reports
Trend Analysis
Data Import/Export
Collaboration Tools
Key Performance Indicators
Data Extraction
Data Visualization
Forecasting
Data Connectors
Data Synchronization
Self Service Data Preparation
Visual Analytics
Access Controls/Permissions
Data Mapping
Predictive Analytics
Dashboard Creation
Performance Metrics
Reporting/Analytics

Business Management Software

Performance Metrics
Inventory Management
Purchasing & Receiving
Calendar Management
Quotes/Estimates
Contact Management
Customizable Fields
Employee Management
Training Management
Workflow Management
Accounting
Financial Management
Marketing Automation
Task Management
Client Management
Project Management
Billing & Invoicing
Third Party Integrations
Access Controls/Permissions
CRM
Point of Sale (POS)
Document Management
Email Management
Purchase Order Management
Order Management
Time & Expense Tracking
Invoice Management
Client Portal

Time Tracking Software

Billable & Non-Billable Hours
Reporting/Analytics
Approval Process Control
Payroll Management
Vacation/Leave Tracking
Employee Scheduling
Attendance Tracking
Calendar Management
Employee Time Tracking
Online Time Tracking
Mobile Time Tracking
Time & Expense Tracking
Task Management
Clock In/Out
Timesheet Management
Offline Time Tracking
Alerts/Notifications
Leave Tracking
Project Tracking
Employee Database
Reminders
Sick Leave Tracking
Overtime Calculation
Project Management
Real Time Updates
Automatic Time Capture
Employee Management
Billing & Invoicing
Time Off Requests
Accounting Integration
Online Time Clock

Document Management Software

Electronic Signature
Version Control
Search/Filter
Approval Process Control
Document Capture
Commenting/Notes
Task Management
Collaboration Tools
File Sharing
Audit Trail
Compliance Tracking
Alerts/Notifications
Activity Tracking
File Recovery
Archiving & Retention
Offline Access
Document Generation
Drag & Drop
Secure Data Storage
Content Management
Document Storage
Forms Management
Email Management
Document Classification
Document Review
Tagging

Employee Communication Software

Surveys & Feedback
Chat/Messaging
Content Management
Mobile Access
Employee Onboarding
Event Calendar
Access Controls/Permissions
Activity/News Feed
Knowledge Management
Communication Management
Email Management
Multi-Channel Communication
Employee Directory
Document Management
Employee Communities
Collaboration Tools
Task Management
File Sharing
Alerts/Notifications
Multi-Language
Compliance Tracking
Employee Engagement
Live Streaming
Mass Notifications
Quizzes
Audio/Video Messaging

Lead Capture Software

Online Forms
Lead Qualification
CRM
Visitor Tracking
Conversion Tracking
Chat/Messaging
Data Extraction
Lead Generation
Auto-Responders
Lead Distribution
Event Triggered Actions
Multi-Campaign
Lead Capture
Contact Management
Email Marketing
Prospecting Tools
Lead Segmentation
Lead Management
Reporting/Analytics
Pipeline Management
Alerts/Notifications
Web Forms
Engagement Tracking
Customer Segmentation
Business Card/Badge Scanning
Email Management
Social Media Integration
Lead Notifications
Lead Nurturing
Campaign Management
Customer Database

Human Resources Software

Performance Management
Employee Database
Applicant Tracking
Compensation Management
Employee Management
Recruitment Management
Employee Profiles
Succession Planning
Benefits Management
Time & Attendance
Learning & Development
Self Service Portal
Reporting/Analytics
Employee Onboarding
Training Management
Payroll Management
Sick Leave Tracking
HR Management
Calendar Management
Approval Process Control
Vacation/Leave Tracking
Document Management
360 Degree Feedback
Time Off Management
Compliance Management
Access Controls/Permissions
Attendance Tracking

Workforce Management Software

Performance Metrics
Compliance Tracking
Attendance Management
Sick Leave Tracking
Recruitment Management
Reporting/Analytics
Real Time Notifications
Employee Management
Time & Attendance
Employee Scheduling
Reminders
Clock In/Out
Approval Process Control
Timesheet Management
Employee Database
Calendar Management
Performance Management
Shift Swapping
Time Off Management
Payroll Management
Budgeting/Forecasting
Self Service Portal
Activity Tracking
Vacation/Leave Tracking
Skills Tracking
Time Off Requests
Document Storage
Labor Forecasting
Automated Scheduling
Employee Onboarding

Knowledge Management Software

Cataloging/Categorization
Knowledge Base Management
Single Sign On
Communication Management
SSL Security
Text Editing
Activity Tracking
Social Media Integration
Access Controls/Permissions
Decision Support
Document Management
Collaboration Tools
Drag & Drop
Live Chat
Surveys & Feedback
Self Service Portal
Alerts/Notifications
Full Text Search
Commenting/Notes
Discussions/Forums
Tagging
Widgets
Content Management
Content Library
Multi-Language
Calendar Management

Product Management Software

Surveys & Feedback
Product Lifecycle Management
Single Sign On
Real Time Updates
Communication Management
Deadline Management
Release Planning
Activity Dashboard
Projections
Document Storage
Idea Management
Customer Journey Mapping
Task Management
Multiple Projects
Product Roadmapping
Reporting/Analytics
Project Workflow
Project Time Tracking
Resource Management
Status Tracking
Project Tracking
Calendar Management
Prioritization
Gantt/Timeline View
Planning Tools
Milestone Tracking
Requirements Management
Project Management
Collaboration Tools
Real Time Data
@mentions
Email Management

Professional Services Automation Software

Portfolio Management
Quotes/Estimates
Gantt/Timeline View
Activity Tracking
Multiple Projects
Proposal Generation
Billing & Invoicing
Task Management
Real Time Reporting
Project Management
Document Management
Forecasting
Approval Process Control
Performance Metrics
Resource Management
Project Planning
Billable Items Tracking
Collaboration Tools
Task Scheduling
Email Management
CRM
Project Time Tracking
Project Tracking
Client Portal
Timesheet Management
Progress Tracking
Time & Expense Tracking
Calendar Management
Accounting Integration

Project Management Software

Milestone Tracking
Testing/QA Management
Time & Expense Tracking
Projections
Alerts/Notifications
Calendar Management
Project Planning
Project Scheduling
Issue Management
Billing & Invoicing
Gantt/Timeline View
Client Portal
Kanban Board
Collaboration Tools
File Sharing
Prioritization
Risk Management
Traditional Methodologies
Task Management
Status Tracking
Resource Management
Budget Management
Task Progress Tracking
Commenting/Notes
Document Management
Portfolio Management
Agile Methodologies
Activity Dashboard
Idea Management
Project Tracking
Multiple Projects
Real Time Updates

Project Planning Software

Due Date Tracking
Project Time Tracking
Activity Dashboard
To-Do List
Progress Tracking
Kanban Board
Project Planning
Activity Tracking
Document Management
Assignment Management
Gantt/Timeline View
Budget Management
Task Scheduling
Multiple Projects
Deadline Management
@mentions
Resource Management
Prioritization
Project Tracking
File Management
Document Storage
Collaboration Tools
Task Progress Tracking
Charting
Projections
Task Planning
Traditional Methodologies
Commenting/Notes
Email Management
Tagging
Agile Methodologies
Calendar Management

Meeting Software

Meeting Preparation Tools
Meeting Management
Activity Dashboard
Presentation Streaming
Surveys & Feedback
Live Chat
Attendee Management
Agenda Management
Calendar Sync
Document Management
Scheduling
Video Conferencing
Access Controls/Permissions
Action Item Tracking
User Management
Reminders
Collaboration Tools
Screen Sharing
Recording
Private Chat
HD Audio/Video
File Sharing
Virtual Backgrounds
Host Controls
Lock Meetings
Meeting Notes
Reporting/Analytics
Task Management
Minutes Management
Communication Management
Polls/Voting
Notes Management

Business Process Management Software

Business Process Automation
Drag & Drop
Access Controls/Permissions
Reporting/Analytics
Configurable Workflow
Process Change Tracking
Business Process Control
Forms Management
Customizable Templates
Workflow Management
No-Code
Third Party Integrations
Approval Process Control
Collaboration Tools
Document Storage
Process Modeling & Designing
Task Management
Audit Trail
Customizable Fields
Monitoring
Email Management
Data Visualization
Calendar Management
User Management
Graphical Workflow Editor
Forms Automation

Workflow Management Software

Approval Process Control
Reporting/Analytics
Activity Dashboard
Activity Tracking
Role-Based Permissions
Calendar Management
Compliance Tracking
Alerts/Notifications
No-Code
Email Management
Real Time Notifications
Collaboration Tools
Document Storage
Real Time Reporting
Rules-Based Workflow
Graphical Workflow Editor
Task Management
Search/Filter
Monitoring
Progress Tracking
Document Management
Drag & Drop
Template Management
Workflow Configuration
Business Process Automation
Commenting/Notes
Access Controls/Permissions
Forms Management
Project Workflow

Enterprise Resource Planning (ERP) Software

Enterprise Asset Management
Purchase Order Management
Integrated Business Operations
Accounting
Order Management
Inventory Management
Bills of Material
Time & Expense Tracking
HR Management
Distribution Management
Task Management
Financial Analysis
Billing & Invoicing
Forecasting
Project Management
Workflow Management
Multi-Location
Customer Database
Reporting/Analytics
Supply Chain Management
CRM
Document Management
Payroll Management

Absence Management Software

Time Off Management
Approval Process Control
Reporting/Analytics
Employee Database
Role-Based Permissions
Calendar Management
Self Service Portal
Alerts/Notifications
Leave Policy Management
Sick Leave Tracking
Timesheet Management
Payroll Management
Reminders
Overtime Calculation
Employee Scheduling
Attendance Tracking
Time Tracking

Complaint Management Software

Routing
Multi-Channel Communication
Case Management
Issue Tracking
Activity Dashboard
Email Templates
Prioritization
Customer Service Analytics
Forms Management
Knowledge Base Management
Access Controls/Permissions
Feedback Management
Chat/Messaging
Real Time Notifications
Customer Complaint Tracking
Self Service Portal
Social Media Integration
Support Ticket Management
Interaction Tracking
Survey/Poll Management
Email Management
Alerts/Escalation
Live Chat
Collaboration Tools
Canned Responses
SLA Management

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Help Desk Software

Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control

Campaign Management Software

Lead Management
Activity Dashboard
Campaign Management
Data Import/Export
Campaign Segmentation
Contact Database
Campaign Planning
Multi-Channel Marketing
Channel Management
Reporting & Statistics
Lead Capture
Campaign Scheduling
Drip Campaigns
Lead Generation
Engagement Tracking
Conversion Rate Optimization
Visual Analytics
Click Tracking
Auto-Responders
Template Management
Customer Segmentation
Multi-Campaign
Campaign Analytics
Social Media Integration
Email Marketing
AB Testing
Content Management

Landing Page Software

Customer Segmentation
Alerts/Notifications
Engagement Tracking
Publishing Options
Template Management
Web Forms
Widgets
SEO Management
Drag & Drop
Content Management
Email Marketing
Campaign Segmentation
Multi-Channel Marketing
Auto-Responders
Responsive Web Design
Social Media Integration
Lead Management
Design Management
AB Testing
CRM
WYSIWYG Editor
Campaign Management
Lead Capture
Forms Management
Contact Management
Lead Generation
Website Management
Event Triggered Actions
Form Builder
Conversion Tracking
Media Library

Marketing Automation Software

Drip Campaigns
Customizable CTAs
Email Marketing
Engagement Tracking
Customizable Forms
ROI Tracking
Website Visitor Tracking
Lead Capture
Marketing Calendar
Dynamic Content
Event Triggered Actions
SMS Marketing
AB Testing
Lead Qualification
Data Import/Export
Conversion Tracking
Social Marketing
Landing Pages
Template Management
Segmentation
Campaign Analytics
Lead Generation
Multi-Channel Communication
Sales Analytics
Lead Management
Multi-Campaign
Multi-Channel Marketing
Marketing Automation
Campaign Management
CRM

Email Marketing Software

Template Management
Event Triggered Actions
AB Testing
Image Library
Email Tracking
Click Tracking
Contact Database
Dynamic Content
Auto-Responders
CRM
Subscriber Management
WYSIWYG Editor
Campaign Analytics
Contact Management
CAN SPAM Compliance
Customer Segmentation
Multi-Channel Marketing
List Management
Spam Blocker
Drag & Drop
Campaign Scheduling
Lead Capture
Drip Campaigns
Landing Pages/Web Forms
Engagement Tracking
Multi-Campaign
eCommerce Integration
Customer Journey Mapping
GDPR Compliance
ROI Tracking

Lead Generation Software

Pipeline Management
Lead Qualification
Contact Management
Email Marketing
Web Forms
Lead Capture
Contact Database
CRM
Activity Tracking
Event Triggered Actions
Campaign Planning
Lead Segmentation
Lead Management
Customer Segmentation
Chat/Messaging
Prospecting Tools
Campaign Management
Engagement Tracking
Auto-Responders
Social Media Integration
Conversion Tracking
Multi-Channel Marketing
Lead Nurturing
Email Management
Campaign Analytics
Drip Campaigns
Landing Pages
Multi-Campaign
Lead Verification
Forms Management
Lead Scoring

Social Media Marketing Software

Automated Publishing
Campaign Analytics
Commenting/Notes
Tagging
Contact Management
Social Media Monitoring
Performance Metrics
Campaign Planning
Multi-Campaign
Content Management
Social Promotion
Multi-Channel Marketing
Image Library
Post Scheduling
Email Marketing
Conversion Tracking
Campaign Management
Drag & Drop
Reporting/Analytics
Engagement Tracking
Multi-Channel Management
Content Library
AB Testing
Multi-Account Management
Social Media Integration
Calendar Management
Trend Analysis
Customer Segmentation
Keyword Filtering
Automated Scheduling
Click Tracking

Construction CRM Software

Project Management
Data Import/Export
Scheduling
Quotes/Estimates
Activity Tracking
Document Management
Job Costing
Buyer Management
Warranty Tracking
Calendar Management
Collaboration Tools
Client Tracking
Contract/License Management
Task Management
Change Order Management
Communication Management
Contact Management
Project Tracking
Subcontractor Management
Sales Pipeline Management
Email Marketing
Bid Management
Lead Management
Procurement Management

Healthcare CRM Software

Patient Communications
Alerts/Notifications
Self Service Portal
Records Management
Social Media Integration
Patient Management
Document Management
Predictive Analytics
Lead Management
Live Chat
Forms Management
Physician Management
Contact Management
Client Portal
Forecasting
Chat/Messaging
Appointment Management
Task Management
Referral Tracking
Medical History Records
Campaign Management
Marketing Automation
Calendar Management
Automated Scheduling
Audience Targeting
Email Management
HIPAA Compliant
Multi-Location
Pipeline Management
Billing & Invoicing

Collaboration Software

Project Management
Screen Sharing
Drag & Drop
@mentions
Communication Management
Discussions/Forums
Commenting/Notes
File Sharing
Real Time Notifications
Calendar Management
Video Conferencing
Chat/Messaging
Version Control
Task Management
Contact Management
Document Management
Task Progress Tracking
Content Management
Collaboration Tools
Alerts/Notifications
Task Scheduling
To-Do List
Prioritization
Tagging
Assignment Management

Team Communication Software

File Sharing
Document Management
Meeting Management
Progress Tracking
Real-Time Chat
Mobile Access
Search/Filter
Content Management
Discussions/Forums
Real Time Updates
Reminders
Surveys & Feedback
Video Conferencing
Drag & Drop
@mentions
Alerts/Notifications
Collaboration Tools
Access Controls/Permissions
Audio Calls
Task Management
Calendar Management
Contact Management
Project Management
File Management
Email Management

Event Management Software

Payment Processing
Budgeting/Forecasting
Weddings/Parties
Badge Management
Room Block Management
Discount Management
Sponsorship Management
Attendee Management
Website Management
Email Marketing
Social Promotion
Barcode/Ticket Scanning
Registration Management
Volunteer Management
Credit Card Processing
Contact Management
Conferences/Conventions
Reporting/Analytics
Support Ticket Management
Event Scheduling
Exhibit/Vendor Management
Calendar Management
Ticketing
Speaker Management
Expense Tracking

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

Live Chat Software

Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback

Contact Management Software

Search/Filter
Pipeline Management
Social Media Integration
Data Import/Export
Prospecting Tools
Task Management
Customer Database
Campaign Management
Lead Nurturing
Segmentation
Email Management
CRM
Sales Forecasting
Contact Management
Calendar Management
Document Storage
Drag & Drop
Collaboration Tools
Lead Management
Sales Pipeline Management
Lead Distribution
Email Marketing
Opportunity Management
Data Synchronization
Interaction Tracking
Lead Capture

Online CRM Software

Customizable Templates
Sales Trend Analysis
Calendar Management
Lead Capture
Workflow Management
Interaction Tracking
Opportunity Management
Performance Metrics
Email Management
Pipeline Management
Calendar Sync
Email Marketing
Task Management
Forecasting
Campaign Management
Contact Management
Document Storage
Social Media Integration
Collaboration Tools
Sales Reports
Web-based Deployment
Lead Management
Internal Chat Integration
Lead Generation
Lead Qualification
Marketing Automation
Quotes/Estimates
Referral Tracking
Reporting/Analytics
Territory Management
Deal Management
Lead Nurturing
Role-Based Permissions

Inside Sales Software

Lead Capture
Email Management
Call Monitoring
Automatic Call Distribution
Lead Qualification
Lead Management
Task Management
Performance Management
Data Management
Contact Management
Meeting Management
Call Recording
Lead Distribution
CRM
Interaction Tracking
Auto-Dialer
Calendar Management
Chat/Messaging
Reminders
Call List Management
Multi-Channel Communication
Deal Management
Sales Pipeline Management

Lead Management Software

Lead Nurturing
Sales Reports
Social Media Integration
Monitoring
Pipeline Management
Template Management
Lead Qualification
Calendar Management
Sales Forecasting
Lead Distribution
Prospecting Tools
Task Management
Document Storage
Lead Segmentation
Reminders
Email Tracking
Interaction Tracking
CRM
Web Forms
Email Marketing
Lead Capture
Campaign Management
Contact Management
Workflow Management
Sales Trend Analysis
Source Tracking
Lead Generation
Opportunity Management

Real Estate CRM Software

Referral Tracking
Commission Management
Contact Database
Lead Qualification
Contact Management
Campaign Management
Access Controls/Permissions
Client Management
Email Marketing
Pipeline Management
Lead Management
Activity Dashboard
Lead Nurturing
Interaction Tracking
Reporting/Analytics
Activity Tracking
Document Management
Appointment Management
Alerts/Notifications
Calendar Management
Lead Generation
Lead Distribution
Client/Property Matching
Task Management
Segmentation
Lead Capture
Email Tracking
For Real Estate
Property Database
Omnichannel Communications

Social CRM Software

Lead Capture
Customer Support
Lead Nurturing
Activity Dashboard
Data Visualization
Brand Tracking
Contact Management
Customer Engagement
Social Media Monitoring
Social Promotion
Sales Pipeline Management
Email Marketing
Reporting/Analytics
Tagging
Communication Management
Audience Targeting
Marketing Automation
Calendar Management
Content Management
Sentiment Analysis
Task Management
Customer Database
Social Media Integration
Live Chat
Email Tracking
CRM
Customer Social Profiles
Collaboration Tools
Engagement Tracking

Financial CRM Software

Expense Tracking
Forecasting
Template Management
Relationship Tracking
Interaction Tracking
Access Controls/Permissions
Activity Tracking
Client Management
Collaboration Tools
Sales Reports
Email Management
CRM
Search/Filter
Email Marketing
Task Management
Document Management
Lead Management
Calendar Management
Customer Database
Campaign Management
Marketing Automation
Activity Dashboard
Territory Management
Contact Management
Pipeline Management
Lead Capture
For Financial Institutions
Financial Management

Nonprofit CRM Software

Contact Management
Donation Tracking
Campaign Management
Interaction Tracking
Real Time Notifications
Email Marketing
Donor Management
Email Management
Web Forms
Access Controls/Permissions
Task Scheduling
Website Integration
Grant Management
Customer Database
Credit Card Processing
Membership Management
CRM
Accounting Integration
Event Management
Document Storage
Forms Management
Social Media Integration
Registration Management
Fundraising Management
Committee Management
Volunteer Management
Electronic Payments

SMS Marketing Software

Contact Management
Interaction Tracking
Text-to-Win
Mobile Keywords
SMS Messaging
Message Personalization
Campaign Management
Customer Segmentation
Multi-Campaign
Automated Responses
Reporting/Analytics
Communication Management
Scheduled Messaging
Polls/Voting
Mass Texting
MMS
Contact Database
Chat/Messaging
Campaign Planning
2-Way Messaging
Live Chat
Engagement Tracking
Mobile Coupons
SMS Marketing
Alerts/Notifications
Compliance Management
Reputation Management
Multi-Language
QR Codes
Reminders
Open Rate Tracking

Church Management Software

Child Check-in
Accounting Integration
Activity Dashboard
Forms Management
Multi-Location
Pledge Management
Contact Management
Online Giving
Online Calendar
Member Communication
Electronic Payments
Email Management
Social Media Integration
Visitor Tracking
Website Management
Credit Card Processing
Membership Management
Donation Management
Worship Planning
Volunteer Management
Event Scheduling
SMS Messaging
Small Group Management
Event Management
Member Portal
Attendance Tracking
Member Directory
Registration Management

File Sharing Software

Access Controls/Permissions
Alerts/Notifications
Secure Data Storage
Role-Based Permissions
Authentication
Electronic Signature
Drag & Drop
Real Time Synchronization
Task Management
Version Control
Tagging
Collaboration Tools
Search/Filter
Email Management
File Transfer
Activity Tracking
User Management
Encryption
Commenting/Notes
Automatic Backup
Messaging
File Management
Calendar Management

Task Management Software

Task Scheduling
Task Editing/Updating
Task Progress Tracking
Commenting/Notes
Calendar Management
Real Time Notifications
Gantt/Timeline View
Create Subtasks
Gamification
Activity Tracking
Prioritization
Collaboration Tools
To-Do List
Project Planning
Reporting/Analytics
Document Management
Task Board View
Alerts/Notifications
Assignment Management
Status Tracking
Email Management
Recurring Tasks
Project Tracking
Time Tracking
Task Tagging
Deadline Management
File Management
Spreadsheet View
Parent Task
Search/Filter

IT Project Management Software

Requirements Management
Commenting/Notes
Access Controls/Permissions
Milestone Tracking
Issue Management
Project Planning
Calendar Management
Status Tracking
Scrum Project Management
Drag & Drop
Document Management
Portfolio Management
Collaboration Tools
Real Time Reporting
Product Roadmapping
Time & Expense Tracking
Real Time Notifications
Prioritization
Gantt/Timeline View
Search/Filter
Testing/QA Management
Resource Management
Task Management
Project Tracking
Agile Methodologies
Budget Management
Kanban Board
Change Management
Release Management

Marketing Planning Software

Project Management
Project Tracking
Status Tracking
Collaboration Tools
Calendar Management
Project Planning
Gantt/Timeline View
File Management
Media Planning
Budgeting/Forecasting
Task Management
Campaign Planning
Project Time Tracking
Prioritization
Assignment Management
Predictive Analytics
Commenting/Notes
Reporting & Statistics
Email Management
Roadmapping
Campaign Management
To-Do List
Project Workflow
Marketing Calendar
Goal Setting/Tracking
Projections
Planning Tools
Deadline Management
Multi-Channel Marketing
Presentation Tools
Spend Management
Task Planning
Tagging

Idea Management Software

Idea Ranking
Commenting/Notes
Brainstorming
Document Management
Data Security
Projections
Feedback Management
Approval Workflow
Task Management
Activity Tracking
Collaboration Tools
Prioritization
Polls/Voting
Ideation
Project Tracking
Task Progress Tracking
Communication Management
Template Management
Mind Maps
Project Planning
Surveys & Feedback
Crowdsourcing
Innovation Management
Whiteboard
Discussions/Forums
Idea Collection

Issue Tracking Software

Issue Scheduling
Customizable Reports
Real Time Notifications
Chat/Messaging
Help Desk Management
Assignment Management
Task Management
Collaboration Tools
Role-Based Permissions
Commenting/Notes
Ticket Management
Alerts/Notifications
Projections
Multi-Channel Communication
Recurring Issues
Issue Tracking
Knowledge Base Management
Email Management
Support Ticket Tracking
Monitoring
Project Management
Issue Auditing
Prioritization
Task Progress Tracking
Self Service Portal
Surveys & Feedback
SLA Management

Resource Management Software

Access Controls/Permissions
Activity Dashboard
Resource Allocation
Progress Tracking
Real Time Updates
Resource Scheduling
Approval Process Control
Collaboration Tools
Project Planning
Timesheet Management
Time & Expense Tracking
Skills Tracking
Gantt/Timeline View
Multiple Projects
Document Management
Forecasting
Utilization Reporting
Calendar Management
Assignment Management
Resource Request
Project Management
Task Management
Prioritization
Capacity Management
Projections
Real Time Data
Commenting/Notes

Conference Software

Email Marketing
Ticketing
Sponsorship Management
Badge Management
Registration Management
Social Media Integration
Discount Management
Event Calendar
Real Time Analytics
Activity Dashboard
Credit Card Processing
Barcode/Ticket Scanning
Website Management
Attendee Management
Event Scheduling
Visitor Registration
CRM
Feedback Management
Meeting Management
Survey/Poll Management
Online Registration
Self Check-in/Check-out
Access Controls/Permissions
Lead Capture
Collaboration Tools
Engagement Tracking
Live Streaming
Live Chat
On-Demand Webcasting
Presentation Streaming
Screen Sharing
SMS Reminders
Recording

Productivity Software

Collaboration Tools
Task Scheduling
Notes Management
Alerts/Notifications
Email Management
File Sharing
Calendar Management
Chat/Messaging
Assignment Management
Activity Dashboard
Prioritization
Presentation Tools
Task Management
Single Sign On
Progress Tracking
Secure Data Storage
Project Management
Document Management
Office Suite
To-Do List
Tagging
Business Process Automation
Productivity Tools
Team Collaboration
Content Creation
Productivity Analysis
Video Content
Audio Recording

Employee Scheduling Software

Vacation/Leave Tracking
Employee Scheduling
Sick Leave Tracking
Messaging
Reporting/Analytics
Clock In/Out
Reminders
Mobile Alerts
Schedule Distribution
Payroll Management
Timesheet Management
Employee Portal
Shift Swapping
Calendar Management
Self Service Portal
Availability Management
Real Time Updates
GPS
Employee Management
Multi-Location
Task Scheduling
Overtime Calculation
Access Controls/Permissions
Employee Database
Compliance Management
Activity Tracking
Attendance Management

Time Clock Software

Sick Leave Tracking
Payroll Management
Employee Database
Activity Tracking
GPS
Attendance Tracking
Self Service Portal
Overtime Calculation
Mobile Access
Project Time Tracking
Activity Dashboard
Employee Profiles
Vacation/Leave Tracking
Reporting/Analytics
Employee Management
Billable Items Tracking
Workstation Tracking
Online Time Clock
Time Off Requests
Calendar Management
Timesheet Management
Online Punch Card
Employee Time Tracking
Employee Portal
Biometric Recognition
Employee Scheduling
Approval Process Control
Automated Scheduling
Compliance Management
Geofencing
Shift Scheduling
2-Way Messaging

Attendance Tracking Software

Employee Database
Employee Scheduling
Clock In/Out
Multi-Location
Calendar Management
Project Time Tracking
Mobile Access
Payroll Management
Vacation/Leave Tracking
Employee Management
Activity Dashboard
Leave Tracking
Reporting/Analytics
Overtime Calculation
Sick Leave Tracking
Self Service Portal
Time Tracking
Timesheet Management
Compliance Management

Employee Engagement Software

Performance Management
Employee Recognition
Real Time Data
Progress Tracking
Goal Management
Surveys & Feedback
Engagement Tracking
Employee Onboarding
Chat/Messaging
Pulse Surveys
Goal Setting/Tracking
Gamification
Training Management
Benchmarking
Feedback Management
360 Degree Feedback
Performance Metrics
Reporting/Analytics
Communication Management
Employee Reward Programs
Question Library
Employee Management
Alerts/Notifications
Employee Database
Negative Feedback Management
Employee Portal

Appointment Scheduling Software

Automated Scheduling
Appointment Management
Customer Database
Credit Card Processing
Client Portal
Electronic Payments
Billing & Invoicing
Recurring Appointments
Client Management
Online Payments
Calendar Management
Multi-Location
SMS Messaging
Group Scheduling
Online Booking
Website Integration
Availability Management
Mobile Access
Booking Management
Email Management

Account Based Marketing Software

Target Account Identification
Lead Nurturing
Campaign Personalization
Lead Qualification
Reporting/Analytics

AI Marketing Tools Software

AI/Machine Learning
Marketing Management
AI Content Creation
AI Writing Assistant
Personalization
SEO Management
Behavior Analytics
Campaign Analytics
Campaign Management
Marketing Automation

Association Management Software

Dues Management
Chapter Management
Contact Database
Member Portal
Newsletter Management
Electronic Payments
Member Communities
Fundraising Management
Email Marketing
Event Scheduling
Committee Management
Website Management
Communication Management
Job Board
Registration Management

Billing and Invoicing Software

Mobile Payments
Billing Portal
Project Billing
Tax Calculation
Multi-Currency
Reporting & Statistics
Contact Database
Third-Party Integrations
Credit Card Processing
Customizable Invoices
Time & Expense Tracking
Invoice Processing
Reminders
Payment Processing
Document Management
Hourly Billing
Contingency Billing
Quotes/Estimates

Business Phone Systems Software

Employee Directory
Call Monitoring
Auto-Dialer
IVR/Voice Recognition
Call Transfer
Call Recording
Voice Mail
Call Logging
Mobile Access
Call Routing
Virtual Call Center
Video Conferencing
Queue Management
Automated Attendant
PBX

Calendar Software

Calendar Management
Color Codes/Icons
Collaboration Tools
Calendar Sync
Scheduling
Room Booking
Task Management
Address Book
Email Management
Calendar/Reminder System
Event Management
Website Integration

Call Center Workforce Management Software

Employee Scheduling
Labor Forecasting
Performance Metrics
Productivity Analysis
Reporting/Analytics
Agent Interface
Call Recording
Compliance Management
Customer Experience Management
Queue Management
Employee Coaching Tools
Quality Management
Leave Tracking
Call Monitoring
For Call Centers
Intraday Management

Call Recording Software

Interaction Tracking
Call Tagging
Computer Telephony Integration
Call Monitoring
Automatic Call Distribution
File Transfer
IVR/Voice Recognition
Performance Metrics
Recording
Event Triggered Actions
Activity Dashboard
Contact Management
Scheduled Recording
Voice Mail
Call Transcription
Reporting & Statistics
Call Center Management
Auto-Dialer

Cloud Communication Platform Software

File Sharing
Fax Management
Chat/Messaging
IVR/Voice Recognition
Call Recording
Audio/Video Conferencing
Call Routing

Cloud PBX Software

Call Routing
Call Reporting
Conferencing
Virtual Extensions
Automatic Call Distribution
Video Conferencing
Call Tracking
SIP Trunking
Third-Party Integrations
Call Transfer
Ring Groups
Call Center Management
Computer Telephony Integration
Queue Management
Role-Based Permissions
Fax Management
Alerts/Notifications
Communication Management
Call List Management
Customizable Reports
Call Recording
Call Disposition
IVR/Voice Recognition
Call Monitoring
Activity Dashboard
Contact Management

Cloud Storage Software

Data Synchronization
Secure Data Storage
Archiving & Retention
File Transfer
Alerts/Notifications
Mobile Access
Version Control
Document Management
Access Controls/Permissions
Document Storage
Automatic Backup
Data Recovery
Encryption
Data Storage Management
Remote Access/Control
Offline Access
File Sharing
File Management
Backup and Recovery
Drag & Drop
Secure Login
Multi-Device Support
Real Time Synchronization

Contact Center Software

Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management

Content Collaboration Software

Content Library
File Sharing
Collaboration Tools
Version Control
Data Synchronization
Mobile Access
Document Management
Document Templates
Content Management
Access Controls/Permissions
Approval Process Control
Commenting/Notes
Task Management
Activity Tracking

CPQ Software

Price and Cost Calculations
Order Management
Customizable Branding
Multi-Currency
Approval Workflow
Proposal Generation
Contact Management
Cataloging/Categorization
Renewal Management
Discount Management
Product Configurator
Quotes/Estimates
Price/Margin Management
Bills of Material
Guided Selling
Activity Dashboard
Electronic Signature
Contract/License Management

Customer Communications Management Software

Template Management
Workflow Management
Third-Party Integrations
CRM
Interaction Tracking
Content Management
Activity Dashboard
On-Demand Communications
Personalization
Multi-Channel Communication
Interactive Content
Video Support
Customer Database
Chat/Messaging
Reporting & Statistics
Batch Communications
Customer History
Alerts/Notifications
Feedback Management

Customer Experience Software

Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure

Customer Success Software

Onboarding
Collaboration Tools
Health Score
Account Alerts
Account Management
Reporting/Analytics
Revenue Management
Activity Dashboard
Usage Tracking/Analytics
Customer Engagement
Activity Tracking
Task Management
NPS of Customers

Dance Studio Software

Billing & Invoicing
Automated Scheduling
Reporting/Analytics
Event Management
Attendance Tracking
Staff Management
Client Management
Point of Sale (POS)
Booking Management
Multi-Location
Customizable Forms
Email Marketing
Self Service Portal
Calendar Management
Student Management
Inventory Management
Online Payments

Digital Workplace Software

Employee Directory
Communication Management
Calendar Management
Real-Time Notifications
Content Management
File Sharing
Document Storage
Knowledge Management
Access Controls/Permissions
Activity/News Feed
Task Management
Surveys & Feedback
Document Management

Email Tracking Software

Audience Targeting
Real-Time Notifications
Email Templates
Team Management
Click Tracking
Event Triggered Actions
Contact Management
Location Tracking
Email Management
Activity Dashboard
Campaign Management
Email Distribution

Form Builder Software

Forms Creation & Design
Template Management
Data Import/Export
Drag & Drop
Conditional Logic

Forms Automation Software

Electronic Signature
Forms Creation & Design
Customizable Templates
Offline Access
Archiving & Retention
Collaboration Tools
Drag & Drop
Version Control
Forms Management
Process/Workflow Automation
Full Text Search
Third-Party Integrations
Data Import/Export
Access Controls/Permissions
File Storage
Customizable Forms

Gantt Chart Software

Project Tracking
Dependency Tracking
Prioritization
API
Milestone Tracking
Project Planning
Search/Filter
Resource Management
Alerts/Notifications
Templates
Drag & Drop
Task Scheduling

HOA Software

HOA Violation Enforcement
Website Management
Self Service Portal
Fee Collection
Reporting/Analytics
Reminders
Alerts/Notifications
Document Management
Calendar Management
Billing & Invoicing
Accounting
Activity Dashboard
Recurring/Subscription Billing
Property Database
Work Order Management
Customizable Templates
Payment Processing
Event Management

Insurance Software

Insurance Rating
Contact Management
Insurance Policy Management
Document Management
Claims Management
Self Service Portal
Property & Casualty
Commission Management
Policy Management
Life & Health
Workflow Management
Audit Trail
Quotes/Estimates
Activity Tracking

Internal Communications Software

Employee Database
Activity/News Feed
Employee Photos
Newsletter Management
Blogs
Screen Sharing
Video Conferencing
Access Controls/Permissions
Meeting Management
Real-Time Chat
Survey/Poll Management
Chat/Messaging
Alerts/Notifications

Intranet Software

Activity/News Feed
Blogs
Surveys & Feedback
Calendar Management
Private Network
Access Controls/Permissions
Content Management
Wiki
Knowledge Base Management
Collaboration Tools
Policy Management
Search/Filter
Employee Profiles
Employee Database
Document Management
Discussions/Forums
Activity Dashboard
Alerts/Notifications

IVR Software

Call Center Management
Call Routing
Voice Mail
Text to Speech
Call Recording
Call Logging
Survey/Poll Management
Callback Scheduling
Phone Key Input
Reporting & Statistics
IVR/Voice Recognition
Caller ID
Campaign Management
Call Disposition
Call Monitoring
Auto-Dialer
Multi-Channel Communication
Multiple Scripts
Automatic Call Distribution
Computer Telephony Integration
Voice Customization
Real-Time Monitoring
Pre-recorded Messages

Kanban Tools Software

Multi-board
Prioritization
Project Planning
Time Tracking
Task Management
Dependency Tracking
Supports Scrum
Collaboration Tools
Milestone Tracking
KPI Monitoring
Roadmapping

Knowledge Base Software

Full Text Search
Self Service Portal
SEO Management
Customizable Branding
Feedback Management
Reporting/Analytics
Rich Text Editor
Cataloging/Categorization
Multi-Language
Customizable Templates
Collaboration Tools
User Management
Drag & Drop Editor
Mobile Interface
WYSIWYG Editor
Knowledge Management

Lead Nurturing Software

A/B Testing
Performance Metrics
Lead Notifications
Lead Segmentation
Personalization
Lead Qualification
Lead Capture
Drip Campaigns
Campaign Management
Pipeline Management

Nonprofit Software

Committee Management
Fundraising Management
Dues Management
Volunteer Management
CRM
Donor Management
Communication Management
Event Management
Customizable Forms
Member Database
Accounting
Registration Management
Grant Management
Customizable Branding
Membership Management
Electronic Payments
Campaign Management

Nonprofit Project Management Software

Task Management
Collaboration Tools
Approval Process Control
Resource Allocation & Planning
Activity Dashboard
Customizable Templates
Gantt/Timeline View
Mobile Access
Kanban Board
For Nonprofits
Calendar Management

Patient Portal Software

Health Record Access
Client Portal
Appointment Scheduling
Billing & Invoicing
HIPAA Compliant
Prescription Renewal
Lab Results
Multi-Location
Document Management
Secure Messaging
Self Service Portal
Telemedicine
Medical Billing
For Medical Purposes

PEO Software

Payroll Management
Recruitment Management
Time Tracking
Attendance Management
Benefits Management
Onboarding
Applicant Tracking
Compliance Management
API
Client Management
Billing & Invoicing
Employee Management

Predictive Dialer Software

Lead Management
Call Monitoring
Contact Management
List Management
Campaign Management
Automatic Call Distribution
Call Scheduling
Call Routing
Predictive Dialer
Call Center Management
Real-Time Reporting
Call Transfer
Campaign Specific Caller ID
FCC Compliance
Call Reporting
Interaction Tracking
Computer Telephony Integration
Reporting/Analytics
Call Recording
FTC Compliance

Predictive Lead Scoring Software

AI/Machine Learning
Alerts/Notifications
Predictive Analytics
Lead Distribution
Lead Qualification
Data Enrichment
Demographic/Firmographic Data
Customizable Scoring
Prioritization
Process/Workflow Automation
Multiple Scoring Models

Project Tracking Software

Milestone Tracking
Kanban Board
Status Tracking
Prioritization
Gantt/Timeline View
Percent-Complete Tracking
Task Management
Cost-to-Completion Tracking
Project Time Tracking
Alerts/Notifications
Multiple Projects
Task Scheduling
Progress Tracking
Activity Tracking
Project Planning
Workflow Management
Time & Expense Tracking

Quoting Software

Client Portal
Pricing Management
CRM
Electronic Signature
Contract/License Management
Discount Management
Document Management
Cataloging/Categorization
Reminders
Customizable Branding
Third-Party Integrations
Proposal Generation
Electronic Payments
Contact Management
Activity Dashboard
Billing & Invoicing
Drag & Drop
Automated Quoting
Estimating

Sales Coaching Software

Learning Paths/Tracks
Goal Setting/Tracking
Call Recording
Assessment Management
Performance Metrics
Gamification
Onboarding
Training Management
Learning Management
Built-in Course Authoring
Third-Party Integrations
AI/Machine Learning

Sales Enablement Software

Goal Management
Contact Management
Workflow Management
Lead Qualification
Lead Management
Engagement Tracking
Alerts/Notifications
Meeting Management
Collaboration Tools
Sales Onboarding & Training
Activity Tracking
Performance Management
Reporting & Statistics
Customizable Branding
Campaign Management
Document Management

Sales Force Automation Software

Email Marketing
Campaign Management
Pipeline Management
Lead Management
Lead Capture
Referral Tracking
Sales Activity Management
Performance Metrics
Third-Party Integrations
Customer Database
Territory Management
Activity Dashboard
Forecasting
Contact Management
Task Management
Opportunity Management
Customizable Fields

Sales Tracking Software

Sales Pipeline Management
Lead Management
Reporting/Analytics
Appointment Scheduling
Task Management
Interaction Tracking
Alerts/Notifications
Customizable Reports
Activity Dashboard
Commenting/Notes
Third-Party Integrations
Data Import/Export
Lead Scoring
Document Management
Email Templates
Call Logging
Search/Filter

Scrum Software

Roadmapping
KPI Monitoring
Backlog Management
Milestone Tracking
Iteration Management
Release Planning
Prioritization
Progress Tracking
Daily Reports
Collaboration Tools
Task Management
Sprint Planning

Service Desk Software

Change Management
Incident Management
Service Level Agreement (SLA) Management
Reporting & Statistics
IT Asset Management
Remote Access/Control
Procurement Management
Self Service Portal
Prioritization
Real-Time Notifications
Mobile Access
Support Ticket Management
CMDB
Alerts/Notifications
Knowledge Base Management
Problem Management
Customer Support
Analytics

Social Networking Software

Real-Time Chat
Activity Dashboard
Real-Time Notifications
Event Management
Reporting & Statistics
Mobile Access
Advertising Management
Drag & Drop
Social Promotion
Data Security
Engagement Tracking
Media Library
Content Management
Tagging
Monitoring
Blogs
Alerts/Notifications
Social Media Integration
Chat/Messaging
@mentions

Softphone Software

Call Logging
Caller ID
Video Conferencing
Call Routing
Call Recording
Caller Profiles
Live Chat

Strategic Planning Software

Roadmapping
Scenario Planning
Goal Setting/Tracking
KPI Monitoring
Budgeting/Forecasting
Scorecards
Milestone Tracking
Modeling & Simulation
Idea Management
Dashboard

Telemarketing Software

Call Monitoring
Multi-Channel Communication
Call Logging
Campaign Management
Caller ID
CRM
Callback Scheduling
Outbound Call Center
Predictive Dialer
IVR/Voice Recognition
Inbound Call Center
Computer Telephony Integration
Call Scripting
Call Recording
Call Center Management
Lead Distribution
Automatic Call Distribution

Telephony Software

Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution

Time and Expense Software

Project Tracking
Approval Workflow
Time Tracking by Project
Reimbursement Management
Mobile App
Employee Management
Time Tracking
Billing & Invoicing
Payroll Management
Invoice Management
Vacation/Leave Tracking
Timesheet Management
Activity Tracking
Expense Tracking
Time Tracking by Client
Reporting/Analytics

Unified Communications Software

Reporting & Statistics
Call Routing
Mobile Access
Contact Management
SMS Messaging
Voice Mail
Multi-User Collaboration
Two-Way Audio & Video
File Sharing
Multi-Channel Communication
Call Recording
Screen Sharing
Task Management

VoIP Software

IVR/Voice Recognition
Call Screening
Caller ID
Call Routing
Call Monitoring
Contact Management
SIP Trunking
Computer Telephony Integration
Call Recording
Call Center Management
Call Transfer
Reporting & Statistics
Auto-Dialer
Automatic Call Distribution
Mobile Access
Voice Mail
Call Tracking

Website Builder Software

Online Store Builder
Website Management
SEO Management
Reporting/Analytics
Design Management
Widgets
Landing Pages/Web Forms
Real Time Editing
Drag & Drop
Shopping Cart
Pre-built Templates
Survey Builder
Media Library
Content Management
Data Import/Export
Auto Update
Online Booking Tools
Customizable Templates
Customizable Branding
Access Controls/Permissions
Custom Domains
Website Hosting

Yoga Studio Software

Staff Management
Client Management
Inventory Management
Reporting & Statistics
Attendance Tracking
Online Payments
Online Booking
Calendar Management
Event Management
Registration Management
Facility Scheduling
Billing & Invoicing

Customer Relationship Management (CRM) Software

Referral Tracking
Mobile Access
Lead Qualification
Contact Database
Sales Pipeline Management
Territory Management
Quotes/Estimates
Customizable Fields
Calendar/Reminder System
Marketing Automation
Task Management
Interaction Tracking
Social Media Integration
Pipeline Management
Lead Capture
Forecasting
Contact Management
Email Management
Lead Generation
Workflow Management
Activity Dashboard
Internal Chat Integration
Segmentation
Alerts/Notifications
Document Storage
Lead Management
Reporting/Analytics
Data Import/Export
AI/Machine Learning

IT Ticketing Systems Software

Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Asset Lifecycle Management
Automated Responses
Automated Routing
Change Management
Collaboration Tools
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Help Desk Management
Incident Management
IT Asset Management
Knowledge Base Management
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Prioritization
Problem Management
Release Management
Reporting/Analytics
Self Service Portal
Service Catalog
Service Reporting
Support Ticket Management
Support Ticket Tracking
Task Management

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