Best Free Customer Retention Software

XM for Customer Experience is a comprehensive Customer Experience Software designed to help businesses collect and analyze customer feedback to improve their products and services. The platform offers tools for gathering feedback through surveys, reviews, and direct interactions, providing businesses with actionable insights into customer preferences and satisfaction. XM for Customer Experience fe... Read more about XM for Customer Experience

Hotjar is an intuitive tool designed to understand online user behavior and website performance. It offers heatmaps, which visually represent where users click, move, and scroll on your site, providing insights into their interactions. Hotjar also features session recordings, showing real user journeys and experiences. This helps identify usability issues and areas for improvement. Surveys and fee... Read more about Hotjar

Freshsuccess is a customer success software designed to help businesses manage customer relationships, optimize engagement, and improve retention. The platform provides tools for onboarding, tracking customer health, and managing customer interactions across different channels. Freshsuccess includes features like customer segmentation, activity tracking, and automated workflows, enabling customer ... Read more about Freshsuccess

Campaign Monitor is an email marketing platform that simplifies your marketing efforts. With a user-friendly interface, it's easy to create and send engaging email campaigns. You can customize templates, personalize content, and schedule emails for optimal delivery. The platform also offers robust analytics, helping you track open rates, click-through rates, and subscriber engagement. A/B testing ... Read more about Campaign Monitor by Marigold

Braze is a dynamic customer engagement software designed for modern marketers. It excels in creating personalized and meaningful interactions between businesses and their customers across various digital platforms. By integrating data from multiple sources, Braze allows for real-time understanding and segmentation of customers, enabling highly targeted and relevant communications. The software sup... Read more about Braze

Emma by Marigold is an email marketing solution known for its powerful yet user-friendly features, catering to businesses aiming for impactful communication. It excels in offering customizable design templates, making the creation of professional and engaging emails effortless. Emma's advanced segmentation tools allow for precise targeting, ensuring each message reaches the right audience. The sof... Read more about Emma by Marigold

ReviewTrackers is a powerful review management software designed to help businesses monitor and manage online reviews effectively. This platform provides comprehensive tools for collecting, analyzing, and responding to customer feedback across various review sites. With its user-friendly interface, businesses can easily track their reputation, gain insights into customer sentiments, and identify a... Read more about ReviewTrackers

dunnhumby Sphere is a sophisticated campaign management software tailored to help businesses create, execute, and optimize marketing campaigns. The platform leverages customer data to deliver personalized marketing strategies that drive engagement and boost sales. With advanced segmentation tools, users can target specific demographics and design campaigns that resonate with their audience. dunnhu... Read more about dunnhumby Sphere

Skeepers Customer Data Activation is a powerful campaign management software that helps businesses activate and leverage customer data for targeted marketing campaigns. The platform enables organizations to collect and unify customer data from multiple channels, such as websites, social media, CRM systems, and email, into a centralized hub. With this unified customer data, businesses can create hi... Read more about Skeepers Customer Data Activation

Skeepers Feedback Management is a customer satisfaction software designed to help businesses collect, analyze, and act on customer feedback to improve the overall customer experience. The platform allows businesses to create custom surveys and feedback forms that can be sent to customers through multiple channels, including email, SMS, and mobile apps. With its powerful analytics tools, Skeepers e... Read more about Skeepers Feedback Management

Optimove is a sophisticated first customer-led marketing software focused on personalizing and optimizing marketing campaigns. Its standout feature is the use of advanced analytics and machine learning to segment customers into micro-segments, allowing highly targeted and relevant marketing messages. Optimove excels in automating a wide range of marketing actions across various channels, including... Read more about Optimove

MoEngage is an intelligent customer engagement platform designed to aid businesses in understanding and responding to their customers' needs more effectively. This software excels in analyzing customer behavior across various digital touchpoints, enabling companies to craft personalized marketing strategies. MoEngage's key features include automation of marketing campaigns, real-time segmentation,... Read more about MoEngage

Whatfix is a leading digital adoption platform designed to facilitate user onboarding and enhance the experience of software applications. This platform provides tools for creating interactive guides, tutorials, and training modules, ensuring that users can quickly learn how to navigate and utilize new software features. Whatfix includes analytics capabilities that track user engagement and learni... Read more about Whatfix

Amperity is a sophisticated data management platform designed to help businesses unlock the full potential of their customer data. By aggregating data from multiple sources, including CRM, transactional systems, and social media platforms, Amperity creates unified customer profiles that provide a single view of the customer across all touchpoints. This 360-degree view allows businesses to gain dee... Read more about Amperity

Pushwoosh is a powerful mobile marketing software that enables businesses to connect with their audiences through targeted push notifications and in-app messages. This platform offers tools to personalize and schedule messages, allowing companies to reach the right users at optimal times. Pushwoosh supports segmentation, making it easy to tailor notifications based on user behavior, preferences, a... Read more about Pushwoosh

ChurnZero is a powerful customer success software designed to help organizations reduce churn and enhance customer satisfaction. This comprehensive platform provides tools for monitoring customer health, tracking engagement, and identifying upsell opportunities. With ChurnZero, users can segment their customer base and tailor their strategies to meet specific needs, ensuring a personalized experie... Read more about ChurnZero

Talon.One is a cutting-edge customer engagement software designed to enhance the way businesses interact with their customers. With its powerful platform, organizations can create personalized marketing campaigns that resonate with individual consumer preferences, leading to increased loyalty and sales. Talon.One’s comprehensive suite of tools allows for the development of promotions, discounts,... Read more about Talon.One

Marigold Engage by Sailthru is a powerful email marketing software designed to enhance customer engagement through personalized and data-driven campaigns. This platform allows businesses to create targeted email marketing strategies based on user behavior, preferences, and demographics, ensuring messages resonate with the right audience. With its intuitive drag-and-drop editor, users can easily de... Read more about Marigold Engage by Sailthru

Marigold Engage is a powerful email marketing software designed to help businesses create, manage, and optimize their email campaigns effectively. With its intuitive interface, Marigold Engage enables users to design eye-catching emails using customizable templates and drag-and-drop functionality, making it accessible for marketers of all skill levels. The software offers advanced segmentation and... Read more about Marigold Engage

Marigold Engage+ is a powerful email marketing software designed to help businesses create, manage, and optimize effective email campaigns. This platform provides a comprehensive suite of tools that streamline the email marketing process, allowing users to craft engaging content, segment their audience, and track campaign performance. With Marigold Engage+, marketers can easily design visually app... Read more about Marigold Engage+

Marigold Loyalty is a comprehensive customer loyalty software that helps businesses design and manage loyalty programs that enhance customer retention and engagement. The platform enables businesses to create customized reward systems, such as points-based programs, tiered memberships, and referral bonuses, which motivate customers to return and make repeat purchases. Marigold Loyalty offers a wid... Read more about Marigold Loyalty

Custify is an innovative customer success software designed to help organizations enhance customer relationships and drive retention. This platform provides tools for managing customer interactions, tracking engagement metrics, and analyzing customer feedback, enabling teams to identify areas for improvement. Users can create customer profiles that aggregate data from various touchpoints, allowing... Read more about Custify

Akita is a customer success software designed to help businesses manage and improve customer relationships by providing real-time insights into customer behavior and engagement. The software allows customer success teams to track key metrics such as customer health scores, usage trends, and renewal forecasts, ensuring that they can proactively address potential issues and increase customer retenti... Read more about Akita

GUIDEcx is a client onboarding and project management software expertly crafted to enhance customer experience and streamline project implementation. Its standout feature is the transparent project tracking, allowing clients to view progress in real-time, fostering trust and clear communication. GUIDEcx facilitates efficient task management, with automated task assignments and reminders ensuring t... Read more about GUIDEcx

Revinova is a powerful learning management system (LMS) designed to facilitate educational institutions and organizations in delivering engaging and effective learning experiences. The platform supports a wide range of learning modalities, including online courses, blended learning, and classroom training. With an intuitive interface, Revinova allows educators to create and manage course content, ... Read more about Revinova